Touch Local Ltd
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Don't use shire garden buidings
Worst service I have ever had from anyone, they are quick to take your money, slow to deliver the product, amateurs in building, blame any problems no mater what on the customer. One thing from a long list was fitting warped windows and doors that never shut right causing rain to get in, after emails upon emails and calls after calls STILL NO RESOLVE TO THIS SITUATION I will never use them again and urge new customers to do the same DON'T USE SHIRE GARDEN BUILDINGS BECAUSE YOU WILL BE DISAPOINTED AND END UP WASTING YOUR TIME AND MONEY.
Richard Wareham - 27/08/2012
Delivered eight hours after timeslot, and didn't erect shed even though we had paid for it
Stuart Pinfold - 26/06/2012
Amateurs to avoid
Goods did not turn up! Called day before to confirm delivery was ok. Called in the afternoon of the day of delivery and told would definitely be here but still waiting at 21.30. No phone call and no apology. Use only if you are crazy, insane or a sadist (or perhaps all three)
John Smith - 15/05/2012
AVOID like the plague
Phoned day before delivery to confirm all was ok. Called on the day and said delivery was on schedule, then didn't turn up. No phone call, nothing. Appalled and hope someone reads this and manages to swerve this company. Complete amateurs!
John Smith - 15/05/2012
a few parts defective but excellent backup service
A few parts not perfect. Wood damaged. Hpwever they were replaced quickly. Customer service excellent.
Philip Hunt - 30/07/2011
Worst Service EVER
Didn't turn up on delivery date, no phone call to apologise or explain why. Had to keep calling them as they never rang back. Offered to redeliver 2 weeks later, no apology, no nothing. Appalling.
nicki stevenson - 08/06/2011
Did not turn up on the delivery date and didn't even ring to say they couldn't deliver. Then offered to redeliver 5 days later. I ordered through b and q and these were the suppliers. I would never use them again and would check that they are not supplying any products I order in the future. In my experience they are very unreliable and unhelpful.
Philippa Stevens - 06/08/2010