DISAPPOINTED

Lydia had been doing my hair well over 5 years now and I have followed her each time she’s moved. On this occasion I asked for a copper brown and Lydia suggested yes with some blonde and red highlights to keep it summery. As my hair was curled to leave the salon I didn’t notice till it had gone straight that the blonde had a large chunk in the left side and right side looked completely different. Also if I tied it up it was stripy. I contacted Lydia to which she would only sort the problem out if I used an appointment that my daughter was booked in for or wait a month. The night before I even sent pics (same ones I’d originally sent) saying this is what I wanted (I do understand that you can’t get it exactly like pics)but when I arrived she asked where my daughter was and told me the colour I wanted was at home. So she said she would mix red with a brown. At this point all I wanted was for it to be sorted one way or another. As the appointment wasn’t long enough for a colour I left with my conditioner in and blow dried it at home. It wasn’t what I wanted but covered the very noticeable odd sides. After a couple of weeks I was back to odd sides as it wasn’t permanent. I do understand reds fade but having two sides so different is shocking. The money I spent was just wasted. I worked hard to save up to treat myself. To say I am upset and very disappointed is an understatement I have supported Lydia for years. I will not be returning.

sharon smith - 30/05/2022 | report this review